# Welcome to FairFoodie!

Here you will find everything to setup your business for FREE with us, and be more visible Australia wide.

{% embed url="<https://www.youtube.com/watch?v=9Bno3HLWejY>" %}

## Welcome aboard!

Here you'll find everything you need to know about us and how you can set up your busness for **FREE** with us.


# Vision and our Marketplace

Here's why FairFoodie was created.

## Our Vision

Our mission is to celebrate and support Australia’s diverse food and beverage producers through an interactive platform, bringing farmers, providores, brewers, winemakers, restaurateurs, chefs, and other foodie artisans together with local-loving consumers to help Australian businesses flourish.

We are passionate about supporting local Australian businesses and doing our bit to see the food and beverage industry thrive across our beautiful country. We have the richest of food sources, the most diverse dining experiences available and the greatest culinary talent in the world. The time is now for Australians to choose local.

We are giving control back to the small businesses of Australia who have been reliant on middlemen for far too long.

We are cheering on the hard-working farmers who have bolstered our food and beverage industry, and ensured exceptional quality and availability, despite operating in the toughest environment.

We are asking the people of Australia to support local jobs and the Australian economy by making an effort to choose our very own home-grown produce.

## Our Marketplace

Fair Foodie is the marketplace for Aussie homegrown produce and great food. We are giving a fair go to our hard-working farmers, producers and small business owners who now have the opportunity to showcase and sell their products and services with their very own digital storefront, reducing the dependency on high-cost middle-man retailers and food-ordering apps.

The business owners of Australia can benefit from selling direct to the customer and the foodies can enjoy a wide variety of fresh foods at their fingertips.

Not sure whether you're ready to invest time and money into building your own website and online store? Test out your business idea right here!

It's easy to get started:&#x20;

1. **List your business instantly for free** Get noticed and attract new customers
2. **Adapt your online store for your business needs** Upload menus, photos, videos, events, social media channels and more
3. **Attract new customers** Drive new enquiries and sales for your business
4. **Take control of your online sales** Cut out the middleman and hidden costs
5. **Safe and secure e-commerce (optional)** No fixed costs, only pay the low-cost transaction fee of 3%. \*Lower rate available for high volume vendors

FairFoodie acknowledges the Traditional Custodians of the lands on which our company and its vendors are located and operating our businesses. We pay our respects to their Elders both past, present and emerging. We recognise the ongoing connection of all Aboriginal and Torres Strait Islander peoples to their Country.&#x20;

We proudly support and celebrate the Aboriginal and Torres Strait Islander businesses in the FairFoodie community and welcome many more to join us in the future.&#x20;


# Meet the Team!

## FairFoodie is 100% Australian

This site is 100% managed, develop and promoted for Australians by Australians. If you're looking to locate and support Australian producers and small businesses then you've come to the right place.&#x20;

If you feel passionate about helping our cause, get in touch. We are always looking to grow and expand with our community's help and partnerships.&#x20;

![](https://3366153324-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpBpJrZH4mrTPrYIU0p5a%2Fuploads%2FvtBiSxqWBXVCLIvDXf0a%2FIMG_0040.jpg?alt=media\&token=327b0b6f-252c-4106-9aa8-fde36859a00c)

## Lisa Papallo

👋 Co-Founder, Partnerships & Comms — 💌 <lisa@fairfoodie.com.au> -  🇦🇺 Central Coast (GMT+9.30)

![](https://3366153324-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfGENpsLepj4km6KXCYSd%2Fuploads%2FwUpH1L33DujVp4QwxGkZ%2FIMG_0701.jpg?alt=media\&token=89126c35-f5a3-44d8-9fe5-38f64c044088)

### Bio

{% hint style="info" %}
Lisa is passionate about maintaining access to healthy and sustainable food sources and the ethical treatment of animals, lands and its people. This is why she is keen to see the Australian people empowered to take control of their own businesses and build direct channels to customers, reducing their reliance on large controlling retail giants. Over the past few years, Lisa has seen the struggles our producers and small business owners have faced with economic and logistical challenges and hopes that FairFoodie gives them some hope to be able to operate independently in the digital world. Lisa once overcame her own health challenges through an extreme shift in diet and lifestyle, which is why she understands the importance of knowing exactly how and where ones food is produced. She is always excited to meet food and beverage producers, hear their stories and celebrate those unique and fabulous skills our communities have to offer.&#x20;
{% endhint %}

## Arthur Branco

👋 Co-Founder, Tech & Logistics — 💌 [admin@fairfoodie.com.au](mailto:lisa@fairfoodie.com.au) — 🇦🇺 Central Coast (GMT+9.30)

![](https://3366153324-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfGENpsLepj4km6KXCYSd%2Fuploads%2FIFQNp9R9ixkrCVYJdXeY%2FIMG_0170.jpg?alt=media\&token=807f870f-af7c-472b-8469-9cfa31fa162b)

### Bio

{% hint style="info" %}
Arthur is the NERD of this business. He built the FairFoodie platform from scratch at the beginning of the COVID 19 pandemic in early 2020. It took a few attempts, lots of learning, trials and plenty of set-backs before we got to where we are today, but now he is proud to present you with this amazing platform. We are not perfect, but we always strive for it, and his goal is to keep improving and developing more tools to help Australian businesses thrive. His vision is to create this interactive and collaborative marketplace to support our local producers to ensure we get healthier food on our plates. Arthur is also a fitness fanatic, grows his own veggie patch and makes his own home-made kombucha. &#x20;
{% endhint %}


# How FairFoodie Works

This platform supports Australian-owned businesses only. We have the right to remove any businesses misrepresenting their ownership status.

If you are an Australian business owner looking to attract new customers, make more sales and establish an online presence then you should register with FairFoodie today. It's easy and it's free to register your business.&#x20;

Our team offer free tech support and advice if you get stuck at any time. Just send us an email to <admin@fairfoodie.com.au> to request a call back.&#x20;

{% embed url="<https://youtu.be/x_1uJtrGMZE>" %}

![](https://3366153324-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfGENpsLepj4km6KXCYSd%2Fuploads%2FpNfFLx8ib5EVGX4ZQLG3%2FScreen%20Shot%202021-11-21%20at%202.12.31%20pm.png?alt=media\&token=2672309f-47df-40e9-8a22-64cd4bc10585)


# Register as a New Customer

If you want to list your business, first of you need to start by creating an account with us.

* [ ] Click [Register](https://fairfoodie.com.au/my-account/?register)
* [ ] Fill out all the input fields or Sign in with Google
* [ ] Scroll to the bottom and click "Sign Up"
* [ ] Welcome to FairFoodie


# List Your Business

It's time to list your business. This is totally free and customisable to your needs!

* [ ] Click on [Add a listing](https://fairfoodie.com.au/add-listing/)
* [ ] Select Listing
* [ ] Choose a package. We recommend the Basic (FREE) for the majority of businesses
* [ ] Fill out all your details
* [ ] Click on Preview to see how your listing looks&#x20;
* [ ] If you are happy with it click on **Submit** or you can click on **Edit** listing to improve your listing

You will be asked to renew your listing every year to ensure the currency of our marketplace. Don't worry, you will be sent a reminder to do so.&#x20;


# Sell your products in FairFoodie

If you wish to sell your products online, here is how to set up your optional e-commerce shop. There are no ongoing listing fees to have an online shop, just a 3% admin fee on goods sold.

* [ ] Click on your Username on the top right of the page
* [ ] Select [Shop](https://fairfoodie.com.au/store-manager/)
* [ ] Click on [Products](https://fairfoodie.com.au/store-manager/products/)
* [ ] Click on Add New
* [ ] Fill out all the product details
* [ ] If you happy with it click on **Submit**

Our team offer free tech support and advice if you get stuck at any time. Just send us an email to <admin@fairfoodie.com.au> to request a call back.&#x20;


# Set up your Stripe account.

This is important to setup, so when you start making online sales via FairFoodie you will get paid directly to your own secure Stripe account.

* [ ] Click on your Username at the top right of the page
* [ ] Select [Shop](https://fairfoodie.com.au/store-manager/)
* [ ] Click on [Settings](https://fairfoodie.com.au/store-manager/settings/)
* [ ] Click on Payment
* [ ] Select Stripe as your Preferred Payment Method
* [ ] Now click on Connect with Stripe. If you don’t have a Stripe account already you can create one straight away here.
* [ ] **Congratulations - you can now start making money online!**&#x20;

Stripe provides you with a secure payment gateway, real-time reporting and invoice support. Refer to [Stripe](https://stripe.com/au/pricing) for the latest information about terms, conditions and account fees.&#x20;


# Set up your Shipping option(s).

This is important to setup so the right shipping cost is applied to each customer order.

* [ ] Click on your Username on the top right of the page
* [ ] Select [Shop](https://fairfoodie.com.au/store-manager/)
* [ ] Click on [Settings](https://fairfoodie.com.au/store-manager/settings/)
* [ ] Click on Shipping
* [ ] Click on Enable Shipping
* [ ] Now select the Processing Time
* [ ] Now select the Shipping Type most suitable for your business (many businesses choose to apply a flat rate with **Shipping by Country,** but you may choose other variables available.) Fill in all the details applicable to your business.&#x20;
* [ ] Click on **SAVE**


